FAQ
How do I choose the right SPF for my skin type and lifestyle?
The best SPF depends on your skin type and daily exposure. For everyday use, SPF 30offers solid protection, while SPF 50 is ideal for extended outdoor activities. EthoSun’s broad-spectrum mineral formulas ensure defense against UVA/UVB rays, keeping your skin safe and hydrated.
If you have fair or sensitive skin, opt for a higher SPF and reapply frequently. For minimal exposure, SPF 30 provides balanced protection. Always consider your environment - higher altitudes, water, and prolonged sun require stronger defense.
When should I reapply sunscreen, and how much should I use?
Reapply every two hours and immediately after swimming, sweating, or towel drying. Use at least a nickel-sized amount for the face and a shot glass worth for the body to ensure full coverage.
Sunscreen should be the last step in your skincare routine and the first step to healthy skin outdoors. Apply 15 minutes before sun exposure and reapply after water exposure or heavy perspiration.
Are EthoSun products safe for sensitive skin or allergies?
Yes! Our formulas are hypoallergenic and free from common irritants like parabens, sulfates, and synthetic additives - making them safe for even the most sensitive or reactive skin.
What’s the difference between mineral and chemical sunscreens?
Mineral sunscreens, like EthoSun’s, use non-nano zinc oxide to create a protective barrier that physically blocks and reflects UV rays. Chemical sunscreens absorb UV rays and convert them into heat, which can sometimes irritate sensitive skin.
Our reef & ocean friendly mineral sunscreens provide instant protection, while chemical sunscreens take about 20 minutes to activate. Mineral sunscreens are also gentler on sensitive skin and safer for marine ecosystems.
Can I use EthoSun products under makeup or on children’s skin?
Absolutely! Our lightweight, non-greasy formulas layer seamlessly under makeup, providing a smooth base without pilling or shine.
What makes EthoSun’s products reef-safe and eco-friendly?
Unlike chemical sunscreens that contain harmful oxybenzone and octinoxate, EthoSun’s 100% mineral formulas use non-nano zinc oxide, which is biodegradable and non-toxic to marine life.
Our commitment to sustainability goes beyond ingredients—we use clean, ocean-friendly formulations and avoid microplastics, synthetic additives, and harsh preservatives that can harm the environment.
How does EthoSun ensure its packaging is sustainable?
We prioritize recyclable, biodegradable, and reusable materials to reduce plastic waste, using eco-friendly alternatives like sugarcane-based tubes and post-consumer recycled (PCR) packaging.
Our packaging is designed with minimal impact in mind—we use FSC-certified paper, soy-based inks, and recyclable components whenever possible.
What steps does EthoSun take to minimize its environmental impact?
We focus on low-waste production, ethical ingredient sourcing, and carbon-conscious shipping practices to reduce our footprint at every stage.
Sustainability is at the core of what we do—from supporting ocean conservation efforts to minimizing water usage in production and using responsibly harvested plant-based ingredients.
Are EthoSun products biodegradable or compostable?
Yes! Our mineral formulas are biodegradable and free from microplastics, ensuring they break down safely without polluting water or soil.
While our skincare products are biodegradable, our packaging is designed for recyclability and made from sustainable materials to reduce long-term waste.
Does EthoSun contribute to any conservation or sustainability initiatives?
Yes! We actively support marine conservation projects, ocean cleanups, and sustainable kelp farming, ensuring our impact on the planet is as positive as possible.
A portion of our proceeds goes toward organizations focused on reef restoration, plastic waste reduction, and climate-positive initiatives.
How long does it take to process and ship my order?
Orders are typically processed within 1-2 business days and shipped via standard or expedited shipping, depending on your selection at checkout.
You’ll receive a tracking number once your order ships, and delivery times vary by location. We aim to get your products to you as quickly and sustainably as possible!
What are your shipping costs, and do you offer free shipping?
We offer free shipping on U.S. orders over $75. For smaller orders, shipping rates are calculated at checkout based on your location.
We believe in affordable and responsible shipping, balancing speed, cost, and environmental impact to get your products to you efficiently.
What is EthoSun’s return policy, and how can I request a refund or exchange?
Your satisfaction matters! If you experience any issues with your order, reach out to us, and we’ll gladly assist with a return or exchange.
Please email info@ethosun.com.
Do you ship internationally, and what are the estimated delivery times?
Yes! EthoSun ships worldwide. International delivery times vary but typically range from 7-21 business days, depending on your location and shipping method.
We proudly offer global shipping! At checkout, you’ll see estimated delivery times based on your country.
What should I do if my product arrives damaged or incorrect?
We’re here to help! If your order arrives damaged or incorrect, please contact our support team with your order number and a photo of the issue—we’ll send a replacement right away.
Mistakes happen, but we’ll make it right! Reach out to us, and we’ll ensure you receive the correct product as quickly as possible.