Privacy policy

Welcome to EthoSun! Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.ethosun.com, interact with us, or make a purchase.

You agree to the terms outlined in this Privacy Policy by using our website.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide:

  • Name, email address, shipping address, billing address, phone number
  • Payment information (processed securely via third-party services)
  • Any messages or inquiries you send us via forms, email, or customer service

Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device information
  • Pages you visit and actions you take on the site
  • Referral source (e.g. social media, search engine)

We use cookies and similar technologies to enhance your browsing experience and gather analytics. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order or inquiries
  • Send updates, promotions, and newsletters (you can opt out at any time)
  • Improve our website, products, and customer experience
  • Ensure site security and detect fraud or abuse

3. How We Share Your Information

We never sell your personal data. We may share your information with:

  • Service providers (such as payment processors, shipping companies, and email marketing platforms) who help us operate the business
  • Legal authorities, if required by law or to protect our rights and property
  • Analytics tools, like Google Analytics, to better understand how our website is used

All third parties are required to protect your data and only use it for the services they provide to us.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements.

5. Third-Party Links

Our site may include links to third-party websites (e.g., partners, charities, social media). We are not responsible for their privacy practices and encourage you to review their privacy policies.

6. How We Protect Your Information

We use industry-standard security measures (including SSL encryption) to protect your data. While no system is 100% secure, we are committed to safeguarding your information.

7. Contact Us

If you have questions about this policy or how your data is handled, please reach out:

EthoSun
Email: info@ethosun.com
Website: www.ethosun.com